To Wimpole Street this morning to give a talk about the multi-generational workforce and to answer questions on how the generation gap can successfully be addressed. Some fascinating questions from the floor
- How can senior managers operate differently to harness the newer tech/verbal skills of their younger teams and encourage and motivate?
- What’s the best way to check over-confidence without damaging it?
- Technology. Any thoughts on useful workflow or project management technology for older generations to try/engage with which might bridge the communications gap between boomers/Millennials and Generation Z?
One lasting comment which I think was really interesting was that one of the consequences of flexible working is that people tend to confuse flexible e-mail responding to flexible working. Answering emails, as we know, is not actually working and concentrating and tends to create more work than it solves.