Speaking and Consultancy

“How to Engage with Millennial Investors’, F&C Investment Fund 150th Anniversary, London, March 2018 

 

I have lectured at some of the world’s leading universities including LSE, Cambridge and Harvard and at some of the world’s leading businesses from VICE media to Barclay’s Bank and at some of the premier business forums from the FT’s 125 Club to the Women’s Network Forum as well as the EU’s Human Rights Forum and the Conservative Party Philosophy Group.  I have applied my research to a range of topics from Millennials and ethical investing, Gen Z and book reading, Babyboomers and inheritance, internal comms in a multi-generational workspace and recruiting Generation Z.

I offer tailored talks, reports and consultancy which rooted in data, global perspective, good practise and historical context.  I help businesses get to grips not just with their millennial and Gen Z employees and client base but with the ‘Generation Gap’ in their office and market: how are the different generations operating within the company and consumer sphere and what practical things can be done to harmonise these relations and maximise this opportunity?

Key topics:

How demographics will dominate your business over the next 20 years
 Maturing Millennials: Savers, Parents and Managers
 Move aside Millennials, here comes Gen Z
 The rise of the Multi-Gen consumer
 Generational Intelligence in the workplace
 The New Age of Old Age
Past Projects:
Updating the recruitment milk round for Gen Z
Redesigning training for mature employees
Creating a multi-generational workspace
How to turn fickle Millennials into loyal customers
Millennial parenting

        How are Generation Z different from Millennials? The Bookseller Conference, December 2017

 

For Testimonials please see below. For speaking enquiries please use the contact form

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Testimonials

‘Eliza Filby is the UK’s leading voice on inter-generational issues. Her work is not only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues pertaining to people and the future of talent are mission critical to the future of organisations. It is her ability to see the opportunities rather than problems from this that distinguishes Eliza as a clear voice on how to understand and adapt to change. The best speaker I have listened to on this issue.’

‘Eliza not only has a superb command of the Millennials issue, but is a clear, engaging and witty speaker. She held the attention of a diverse audience of senior wealth and asset management professionals and handled the Q&A in a spontaneous and lively manner. Eliza combines academic rigour with the practical experience of a successful businesswoman. It’s a winning combination.’ Stephen Barber, Head of Group Communications, the Pictet Group

“Eliza gave an incredibly interesting and insightful explanation of what businesses need to know about Generation Z and how they differ from millennials, to a highly attentive and engaged audience of Chairmen from FTSE100 businesses.”Mike Hepburn – Director of Financial Times 125

  ‘Eliza gave the opening keynote at the FutureBook conference in December 2017, and she was a huge success. The speech absolutely fitted our brief – Eliza expertly tailored her insights into inter-generational behaviours, and Gen Z in particular, to be relevant and helpful for the book trade. Her presentation style was clear and energised, her attitude passionate and professional, and I’d work again with her in a heartbeat.’ Molly Flatt, Associate Editor, The Bookseller | FutureBook

 

 

‘Eliza has an exceptional ability to help senior executives in their 40’s and 50’s ‘+’ understand the value-systems and life-aspirations that drive millennial and generation z  workplace behaviour; what to accommodate and what not to indulge.’  Peter O’Kane, Chairman Strategy International, the UK’s leading C-level private business network

 

 

‘Eliza has an exceptional grasp of what is happening intergenerationally – the Gens X, Y and Z especially. She has complete grasp of her data whilst being an excellent warm communicator.’ Julia Hobsbawm OBE, Founder of Editorial Intelligence and author of Fully Connected

 

 

‘It’s been an absolute pleasure working with Eliza. The Millennials project was both inspiring and enlightening and her findings have been invaluable to TONI&GUY and label.m. Eliza’s approach worked really well with us as a company and was very well received by all of my team; we have loved working with her.’Sacha Mascolo-Tarbuck, Global Creative Director, Toni & Guy, Label.M

 

 

‘It is a near impossible feat to talk about millennials or marketing without sounding ignorant or patronising. Dr Eliza Filby is fresh, compelling and relevant. She is able to command her audience’s attention with ease and her insights leave you questioning everything you thought you knew.’ Richard Ascott, Creative Agency, JustSoLondon

 

Launch of Generation Z Report, Dartmouth Partners, 6th February 2019

I had the pleasure of speaking at the launch of Dartmouth Partner’s annual Generation Z recruitment report. It contains some really interesting analysis on Gen Z’s expectations and desires in the workplace. For example men found video interviews particularly challenging whereas women feared testing. 32% of men said that training was the important factor when looking for a job whereas 33% of women said culture was the most important. Read the report here

Barclaycard, Sales Team Conference, 31st January 2019

Of those registered on the second-hand clothing app DEPOP, 80% of their consumer base are under 25 (so the majority are Gen Z rather than Millennials). The most intriguing thing is that 60% of buyers are also sellers. Welcome to the age of the Prosumer! Today at Barclaycard, I spoke about the ways in which generational attitudes towards money are changing – from the rejection of credit cards by Millennials to the rise of internet banking for the over-60s, to the fact that Gen Z still want to use cash. How we pay for things, how we think about credit and how we save for the things we want whether in the short term or the long term are changing – and this is not just being spearheaded by tech but also changing values, attitudes and expectations.

Generation Z: How to recruit them and how to retain them, LETG Conference, 30th January

To the legal sector’s conference at the grand surroundings of RIBA to discuss the ways in which the legal profession need to engage with Generation Z. Do they really have an attention span of just 8-seconds? Is your YouTube presence more important to them than your website? Unlike Millennials, are they more concerned with salary than purpose? Generation Z are very different from Millennials and should be considered as a completely different cohort – one that is savvy, serious and skeptical.

How to Engage with Millennial Investors, Owen James, 24th January 2019

At the Octopus HQ today to discuss the Great Wealth Transfer and the way in which financial services must engage with its recipients, millennial clients. Too many meetings over imposing oak desks put younger clients off. Meanwhile understanding family dynamics is key. Financial advisors will need to become family councillors if they want to secure the loyalty of the next generation of clients.

Demographic Disruption, Big Dog Agency, 23rd January 2019

@www.onedemand.com

To the marketing Mecca Groucho Club today to give a talk on how the consumer is changing – my main message is that ‘we are all Millennials now’. The Baby boomers have adopted the habits, tastes and expectations of their Millennial children.