Speaking and Consultancy

“How to Engage with Millennial Investors’, F&C Investment Fund 150th Anniversary, London, March 2018 

 

I have lectured at some of the world’s leading universities including LSE, Cambridge and Harvard and at some of the world’s leading businesses from VICE media to Barclay’s Bank and at some of the premier business forums from the FT’s 125 Club to the Women’s Network Forum as well as the EU’s Human Rights Forum and the Conservative Party Philosophy Group.  I have applied my research to a range of topics from Millennials and ethical investing, Gen Z and book reading, Babyboomers and inheritance, internal comms in a multi-generational workspace and recruiting Generation Z.

I offer tailored talks, reports and consultancy which rooted in data, global perspective, good practise and historical context.  I help businesses get to grips not just with their millennial and Gen Z employees and client base but with the ‘Generation Gap’ in their office and market: how are the different generations operating within the company and consumer sphere and what practical things can be done to harmonise these relations and maximise this opportunity?

Key topics:

How demographics will dominate your business over the next 20 years
 Maturing Millennials: Savers, Parents and Managers
 Move aside Millennials, here comes Gen Z
 The rise of the Multi-Gen consumer
 Generational Intelligence in the workplace
 The New Age of Old Age
Past Projects:
Updating the recruitment milk round for Gen Z
Redesigning training for mature employees
Creating a multi-generational workspace
How to turn fickle Millennials into loyal customers
Millennial parenting

        How are Generation Z different from Millennials? The Bookseller Conference, December 2017

 

For Testimonials please see below. For speaking enquiries please use the contact form

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Testimonials

‘Eliza Filby is the UK’s leading voice on inter-generational issues. Her work is not only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues pertaining to people and the future of talent are mission critical to the future of organisations. It is her ability to see the opportunities rather than problems from this that distinguishes Eliza as a clear voice on how to understand and adapt to change. The best speaker I have listened to on this issue.’

‘Eliza not only has a superb command of the Millennials issue, but is a clear, engaging and witty speaker. She held the attention of a diverse audience of senior wealth and asset management professionals and handled the Q&A in a spontaneous and lively manner. Eliza combines academic rigour with the practical experience of a successful businesswoman. It’s a winning combination.’ Stephen Barber, Head of Group Communications, the Pictet Group

“Eliza gave an incredibly interesting and insightful explanation of what businesses need to know about Generation Z and how they differ from millennials, to a highly attentive and engaged audience of Chairmen from FTSE100 businesses.”Mike Hepburn – Director of Financial Times 125

  ‘Eliza gave the opening keynote at the FutureBook conference in December 2017, and she was a huge success. The speech absolutely fitted our brief – Eliza expertly tailored her insights into inter-generational behaviours, and Gen Z in particular, to be relevant and helpful for the book trade. Her presentation style was clear and energised, her attitude passionate and professional, and I’d work again with her in a heartbeat.’ Molly Flatt, Associate Editor, The Bookseller | FutureBook

 

 

‘Eliza has an exceptional ability to help senior executives in their 40’s and 50’s ‘+’ understand the value-systems and life-aspirations that drive millennial and generation z  workplace behaviour; what to accommodate and what not to indulge.’  Peter O’Kane, Chairman Strategy International, the UK’s leading C-level private business network

 

 

‘Eliza has an exceptional grasp of what is happening intergenerationally – the Gens X, Y and Z especially. She has complete grasp of her data whilst being an excellent warm communicator.’ Julia Hobsbawm OBE, Founder of Editorial Intelligence and author of Fully Connected

 

 

‘It’s been an absolute pleasure working with Eliza. The Millennials project was both inspiring and enlightening and her findings have been invaluable to TONI&GUY and label.m. Eliza’s approach worked really well with us as a company and was very well received by all of my team; we have loved working with her.’Sacha Mascolo-Tarbuck, Global Creative Director, Toni & Guy, Label.M

 

 

‘It is a near impossible feat to talk about millennials or marketing without sounding ignorant or patronising. Dr Eliza Filby is fresh, compelling and relevant. She is able to command her audience’s attention with ease and her insights leave you questioning everything you thought you knew.’ Richard Ascott, Creative Agency, JustSoLondon

 

The Golden Age of the Family and the Great Wealth Transfer, Owen James Conference, 27th November 2018

What percentage of wealthy families lose their wealth by the second generation? 70%. And 90% lose their wealth by the third generation. Today I addressed wealth managers at the Owen James Conference speaking about the Great Wealth Transfer (which in the UK is estimated to be £1.2 trillion) the shift of money and assets from Baby boomer/Silents to their offspring – predominantly Gen X and Millennials. How can the industry engage with the next generation of clients? How do they ensure that they are understanding and helping families as these difficult decisions are made? This sector will need to adapt in order to survive what will be the biggest transfer of assets and money in history.

The Future of the Travel: Millennials and Gen Z, AITO Conference, Dubai, 21st-23rd November 2018

It is a mistake to think of Millennials as young. Many are now parents, savers, investors, managers. How are they maturing and how is that likely to impact their love of travel? 40% of millennial parents say that their holidays have declined in quality since becoming parents; while the big move has been towards multi-generational holidaying – why not, when you potentially have childcare on tap? Meanwhile Gen Z are insta– and foodie tourists – rejecting the traditional booze cruises and 18-30 travel which once typified this market. It was a delight to speak to the AITO conference in Dubai about the way in which their industry is changing.

Appway panel ‘Future of Digital Investment and Marketing’ 8th November 2018

Interesting evening discussing the future of investment, hosted by Appway with the fabulous Sasha Dabliz and hugely insightful Sebastian Dovey. I spoke about how Millennial lives are maturing and remain very distinct from their babyboomer parents. There are enormous implications for the Investment industry who have lived off the Babyboomer buck for too long!

 

Gen Z Recruitment Workshop, Slaughter and May, 12th November 2018

49% Gen Z graduates are unsure their BA is equipping them for the workplace while 41% think Brexit will have a derogatory impact on their career. These are just some of the ways in which Gen Z are thinking differently about the workplace and their careers. I presented my research to the partners and associates at legal firm Slaughter and May focusing on the way in which recruitment for this generation will need a shake up and why traditional recruitment fairs are dead!

Barclaycard, 8th November 2018

Of those registered on the second-hand clothing app DEPOP, 80% of their consumer base are under 25 (so majority are Gen Z than Millennials). The most intriguing thing is that 60% of buyers are also sellers. Welcome to the age of the Prosumer! Today at Barclaycard, I spoke about the ways in which generational attitudes towards money are changing – from the rejection of credit cards by Millennials to the rise of internet banking for the over-60s, to the fact that Gen Z still want to use cash. How we pay for things, how we think about credit and how we save for the things we want whether in the short term or the long term are changing – and this is not just being spearheaded by tech but also changing values, attitudes and expectations.