Speaking and Consultancy

“How to Engage with Millennial Investors’, F&C Investment Fund 150th Anniversary, London, March 2018 


I have lectured at some of the world’s leading universities including LSE, Cambridge and Harvard and at some of the world’s leading businesses from VICE media to Barclay’s Bank and at some of the premier business forums from the FT’s 125 Club to the Women’s Network Forum as well as the EU’s Human Rights Forum and the Conservative Party Philosophy Group.  I have applied my research to a range of topics from Millennials and ethical investing, Gen Z and book reading, Babyboomers and inheritance, internal comms in a multi-generational workspace and recruiting Generation Z.

I offer tailored talks, reports and consultancy which rooted in data, global perspective, good practise and historical context.  I help businesses get to grips not just with their millennial and Gen Z employees and client base but with the ‘Generation Gap’ in their office and market: how are the different generations operating within the company and consumer sphere and what practical things can be done to harmonise these relations and maximise this opportunity?

Key topics:

How demographics will dominate your business over the next 20 years
 Maturing Millennials: Savers, Parents and Managers
 Move aside Millennials, here comes Gen Z
 The rise of the Multi-Gen consumer
 Generational Intelligence in the workplace
 The New Age of Old Age
Past Projects:
Updating the recruitment milk round for Gen Z
Redesigning training for mature employees
Creating a multi-generational workspace
How to turn fickle Millennials into loyal customers
Millennial parenting

        How are Generation Z different from Millennials? The Bookseller Conference, December 2017


For Testimonials please see below. For speaking enquiries please use the contact form



‘Eliza Filby is the UK’s leading voice on inter-generational issues. Her work is not only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues pertaining to people and the future of talent are mission critical to the future of organisations. It is her ability to see the opportunities rather than problems from this that distinguishes Eliza as a clear voice on how to understand and adapt to change. The best speaker I have listened to on this issue.’

‘Eliza not only has a superb command of the Millennials issue, but is a clear, engaging and witty speaker. She held the attention of a diverse audience of senior wealth and asset management professionals and handled the Q&A in a spontaneous and lively manner. Eliza combines academic rigour with the practical experience of a successful businesswoman. It’s a winning combination.’ Stephen Barber, Head of Group Communications, the Pictet Group

“Eliza gave an incredibly interesting and insightful explanation of what businesses need to know about Generation Z and how they differ from millennials, to a highly attentive and engaged audience of Chairmen from FTSE100 businesses.”Mike Hepburn – Director of Financial Times 125

  ‘Eliza gave the opening keynote at the FutureBook conference in December 2017, and she was a huge success. The speech absolutely fitted our brief – Eliza expertly tailored her insights into inter-generational behaviours, and Gen Z in particular, to be relevant and helpful for the book trade. Her presentation style was clear and energised, her attitude passionate and professional, and I’d work again with her in a heartbeat.’ Molly Flatt, Associate Editor, The Bookseller | FutureBook



‘Eliza has an exceptional ability to help senior executives in their 40’s and 50’s ‘+’ understand the value-systems and life-aspirations that drive millennial and generation z  workplace behaviour; what to accommodate and what not to indulge.’  Peter O’Kane, Chairman Strategy International, the UK’s leading C-level private business network



‘Eliza has an exceptional grasp of what is happening intergenerationally – the Gens X, Y and Z especially. She has complete grasp of her data whilst being an excellent warm communicator.’ Julia Hobsbawm OBE, Founder of Editorial Intelligence and author of Fully Connected



‘It’s been an absolute pleasure working with Eliza. The Millennials project was both inspiring and enlightening and her findings have been invaluable to TONI&GUY and label.m. Eliza’s approach worked really well with us as a company and was very well received by all of my team; we have loved working with her.’Sacha Mascolo-Tarbuck, Global Creative Director, Toni & Guy, Label.M



‘It is a near impossible feat to talk about millennials or marketing without sounding ignorant or patronising. Dr Eliza Filby is fresh, compelling and relevant. She is able to command her audience’s attention with ease and her insights leave you questioning everything you thought you knew.’ Richard Ascott, Creative Agency, JustSoLondon


Longevity Conference 5th November 2018

It is rare that I attend conferences where science is mixed with business, academia and policy (it is usually one or the other) so it was a pleasure to speak at the longevity forum conference at the Wellcome Institute today. Organised by Jim Mellon and Andrew Scott, some fabulous contributions on genome sequencing, preventative healthcare, living to 100 and the implications for policy, work, health, finances for us all. How to age well is one of the pressing issues of our time. I spoke on how millennials and genz are already living a multistagelife through their life habits and decisions and thus are already prepared for a 100-year life.

British Growth Fund, London, 31st October 2018

What a fascinating afternoon at the British Growth Fund conference speaking alongside Dr Pippa Malgram and Dr Anthony Seldon. Pippa gave a lucid outline of the global economy and the development of AI. Soon your phone will be able to detect your mood by the way you walk….While Anthony spoke about the Fourth Education Revolution and the impact of AI on learning: will it liberate us or enslave us?

Meanwhile, it was brilliant to meet with people and businesses associated with the British Growth Fund. Founded in the wake of the Crash, as a way of releasing cash and investment for small businesses in the wake of the borrowing freeze, it has become of the leading lenders for small business. Some impressive success stories are part of its portfolio from high street names such as Bar Burrito and Gym Box.

PIMFA Annual Summit 31st October ‘Investors of the Future’

Delighted to be able to contribute to a panel at the PIMFA annual summit in London on the ‘future investors’ with Gavin Oldham of The Share Centre and Tony Stenning, Member, Implementation Taskforce for Growing a Culture of Social Impact Investing & Deputy Chair. One aspect that Gavin spoke about, which seems particularly relevant but largely forgotten, is that Gen Z are about to come of age when they will have access to their now defunct Child Trust Fund – an initiative set up Gordon Brown but later abandoned by the Coalition. These funds are now worth tidy pots of cash, potentially enough to pay university costs. Gen Z might just have to thank Gordon for being in a better position than their Millennial counterparts. More on this here

‘Millennials: workers, savers, citizens – Lisbon, 13th October, 2018


A truly magnificent venue for the Global Media Group meeting in Lisbon in the October sunshine to discuss the Millennial demographic and their evolving position as savers, workers, citizens. In preparation for this speech, I delved into the particular situation in Portugal. Millennials, known as the 500 euro generation ( you can guess for depressing reasons), suffered the worse during the recession, with youth unemployment running at 38% in 2013 (it is still at 25%). Many grads decided to emigrate, mostly to Northern Europe.  The common perception is that ‘the old squandered the legacy of one but two generations.’ It makes the intergenerational unfairness debate in the UK look pretty petty. Portugal is right to be concerned about their demographics; they have the third highest ageing rate in Europe and with an average retirement age at 63, it is no surprising that state expenditure on pensions is at unsustainable levels. Added to this, is the fact that they have one of the lowest fertility rates in Europe. Given all this and the fall out from the Eurozone crisis, you would expect a sense of bewilderment but the conference was one of pragmatism. Govt, policymakers and business in Portugal are moving forward, and with the economy on the up, they are more confident than ever. 

Walter Scott Investment Conference, 10-11th October 2018 Demographic Disruption and changing values

Up to Edinburgh last month to talk to investors about demographic disruption and the impact on business at the Walter Scott Investment Conference. Had the great honour to listen to Lynda Gratton author of the excellent The 100 Year Life. I spoke about demographic disruption and changing values. Two stats struck me as having particular ramifications:


You will have heard of course about extreme poverty decline, but the real story is the rapid emergence of an emerging global middle class. 1 person escapes poverty every second, five people a second are entering the middle class (those defined as having disposable income and ability to save). The middle class is the most rapidly growing segment of global income distribution.

It will make up 4 billion people by 2020; 5.3 billion by 2030

The Chinese and Indian middle class will account for nearly 15 trillion each – which is near parity with the biggest market in history, the US. It comes with enormous challenges (esp. resources) but also tremendous opportunities. 


The second point, no less important, is that the global fertility rate has halved since 1960. This has multiple ramifications, but the most important is the impact for women themselves. Less than half of women in Asia are currently active in the workforce compared with 80% of men. Those that are, are paid 25% less than male counterparts. This is beginning to change and will change rapidly in the next forty years as Asia is forced to tap into their greatest asset: female power. 


The future is female. Just look at higher education:  women make up 55% undergrads in the UK; in US, it is 56%. In US, Women earned the majority of doctoral degrees in 2016 for the 8th straight year. #Metoo is an important cultural development, but the real driving impetus for change is demographics.

How has the university experience changed in the last thirty years? Unite, Bristol, 8th October

Up to visit one of my favourite UK cities, Bristol to address Unite  (not the union, but providers of student housing). Student housing is big business and just one aspect of the university experience that has changed immeasurably in the last thirty years. Students are now consumers and have higher expectations of their universities regarding teaching, courses, housing, support and employability.

  • In 1960s only 4% of school leavers went to uni, by the 1970s it had risen to 14%; now it is edging towards 40%
  • We think of unis as ancient institutions but this is not true of the sector as a whole. Twenty years ago, 1/3rd unis hadn’t yet been founded; a further 1/3 were founded just forty years ago.
  • Grade inflation: In the 1990s, just a 1/3 of students achieved a 1st or 2:1; today over 2/3rds achieve the higher classifications. 
  • Parent power. They now attend open days and have as much stake in the investment as the student themselves. Still only 55% parents of 16-19 think that their child is able to cook a meal but over three-quarters (78%) of teenagers think they can.