Speaking and Consultancy

“How to Engage with Millennial Investors’, F&C Investment Fund 150th Anniversary, London, March 2018 


I have lectured at some of the world’s leading universities including LSE, Cambridge and Harvard and at some of the world’s leading businesses from VICE media to Barclay’s Bank and at some of the premier business forums from the FT’s 125 Club to the Women’s Network Forum as well as the EU’s Human Rights Forum and the Conservative Party Philosophy Group.  I have applied my research to a range of topics from Millennials and ethical investing, Gen Z and book reading, Babyboomers and inheritance, internal comms in a multi-generational workspace and recruiting Generation Z.

I offer tailored talks, reports and consultancy which rooted in data, global perspective, good practise and historical context.  I help businesses get to grips not just with their millennial and Gen Z employees and client base but with the ‘Generation Gap’ in their office and market: how are the different generations operating within the company and consumer sphere and what practical things can be done to harmonise these relations and maximise this opportunity?

Key topics:

How demographics will dominate your business over the next 20 years
 Maturing Millennials: Savers, Parents and Managers
 Move aside Millennials, here comes Gen Z
 The rise of the Multi-Gen consumer
 Generational Intelligence in the workplace
 The New Age of Old Age
Past Projects:
Updating the recruitment milk round for Gen Z
Redesigning training for mature employees
Creating a multi-generational workspace
How to turn fickle Millennials into loyal customers
Millennial parenting

        How are Generation Z different from Millennials? The Bookseller Conference, December 2017


For Testimonials please see below. For speaking enquiries please use the contact form



‘Eliza Filby is the UK’s leading voice on inter-generational issues. Her work is not only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues only groundbreaking it is also, due to her outstanding presentational style, highly accessible. Issues pertaining to people and the future of talent are mission critical to the future of organisations. It is her ability to see the opportunities rather than problems from this that distinguishes Eliza as a clear voice on how to understand and adapt to change. The best speaker I have listened to on this issue.’

‘Eliza not only has a superb command of the Millennials issue, but is a clear, engaging and witty speaker. She held the attention of a diverse audience of senior wealth and asset management professionals and handled the Q&A in a spontaneous and lively manner. Eliza combines academic rigour with the practical experience of a successful businesswoman. It’s a winning combination.’ Stephen Barber, Head of Group Communications, the Pictet Group

“Eliza gave an incredibly interesting and insightful explanation of what businesses need to know about Generation Z and how they differ from millennials, to a highly attentive and engaged audience of Chairmen from FTSE100 businesses.”Mike Hepburn – Director of Financial Times 125

  ‘Eliza gave the opening keynote at the FutureBook conference in December 2017, and she was a huge success. The speech absolutely fitted our brief – Eliza expertly tailored her insights into inter-generational behaviours, and Gen Z in particular, to be relevant and helpful for the book trade. Her presentation style was clear and energised, her attitude passionate and professional, and I’d work again with her in a heartbeat.’ Molly Flatt, Associate Editor, The Bookseller | FutureBook



‘Eliza has an exceptional ability to help senior executives in their 40’s and 50’s ‘+’ understand the value-systems and life-aspirations that drive millennial and generation z  workplace behaviour; what to accommodate and what not to indulge.’  Peter O’Kane, Chairman Strategy International, the UK’s leading C-level private business network



‘Eliza has an exceptional grasp of what is happening intergenerationally – the Gens X, Y and Z especially. She has complete grasp of her data whilst being an excellent warm communicator.’ Julia Hobsbawm OBE, Founder of Editorial Intelligence and author of Fully Connected



‘It’s been an absolute pleasure working with Eliza. The Millennials project was both inspiring and enlightening and her findings have been invaluable to TONI&GUY and label.m. Eliza’s approach worked really well with us as a company and was very well received by all of my team; we have loved working with her.’Sacha Mascolo-Tarbuck, Global Creative Director, Toni & Guy, Label.M



‘It is a near impossible feat to talk about millennials or marketing without sounding ignorant or patronising. Dr Eliza Filby is fresh, compelling and relevant. She is able to command her audience’s attention with ease and her insights leave you questioning everything you thought you knew.’ Richard Ascott, Creative Agency, JustSoLondon


KPMG, Newcastle, 27th March 2019

In Newcastle speaking to KPMG staff and clients about the changing nature of society and how it may impact local businesses from the rise of millennial family business travel to the changing nature of home furniture buying with more people working from home

Filming for Octopus Live, Great Wealth Transfer, 26th March 2019

I spent three hours filming today with Octopus Investments addressing Financial Advisors at the Octopus Live event as to how they can best address the Great Wealth Transfer. One in five Baby boomers in the UK is a millionaire and will soon be passing down that inheritance to their children – if they havent done so already. IFAs have been living off the baby boomer buck for a long time and that period is coming to an end. In order to secure for the future, they need to start engaging with families not just clients, making plans for the millennial children and thinking about creative ways in which they are able to engage with them. They will require different modes of communication and have different understandings of financial security than their baby boomer forebears. All signs are Millennials want to break financially free from their parents and feel infantalised by the bank of mum and dad, perhaps this is the time to speak to them as adults!

Women’s Executive and Finance Forum, Wimpole St, 22nd March 2019

To Wimpole Street this morning to give a talk about the multi-generational workforce and to answer questions on how the generation gap can successfully be addressed. Some fascinating questions from the floor

  1. How can senior managers operate differently to harness the newer tech/verbal skills of their younger teams and encourage and motivate?
  1. What’s the best way to check over-confidence without damaging it?
  1. Technology. Any thoughts on useful workflow or project management technology for older generations to try/engage with which might bridge the communications gap between boomers/Millennials and Generation Z?

One lasting comment which I think was really interesting was that one of the consequences of flexible working is that people tend to confuse flexible e-mail responding to flexible working. Answering emails, as we know, is not actually working and concentrating and tends to create more work than it solves.

Compare the Market Expo, 20th March 2019

More Millennials have in pet insurance than life insurance which is an important indicator of how this demographic is embracing (or not) the ‘just in case’ economy. I had the pleasure of speaking at the BGL Expo and outlined how I think the insurance needs to adapt in order to engage with the next generation of employees and consumers. According to the chief technical officer at Aviva the insurance industry is currently built around how people lived 10 years ago. True, the industry is vulnerable to technological disruption but the real threat is people disruption; the changing expectations of consumers, workers and families.